Request port 25 unblocking

POST /api/v1/servers/{vmid}/firewall/unblock-port25

operationIdpostServerUnblockPort25

Required level: Operations
Rate limit: mutation, 300 calls per hour

Outgoing port 25 (SMTP) is blocked by default on VPS. This call submits an unblocking request, reviewed by the LWS team: it is not an immediate action on the VPS, and there is no task to track until the request is accepted.

The response is the firewall state of the VPS, in which port_25.status becomes pending. Then track its progress with GET /servers/{vmid}/firewall: pending (awaiting review), processing (accepted, unblocking in progress), done, failed. A refused request brings the state back to none.

Path parameters

vmid string required: Identifier of the VPS. It must belong to the account and be within the key's scope.

pattern ^\d+$ Example: 116807

Request body

application/json

reason string

Reason for the request, read by the LWS team

max 500 characters min 1 characters

required

Example request

{
  "reason": "Serveur de messagerie transactionnelle pour notre boutique en ligne."
}

Responses

200

Request recorded; firewall state updated

{
  "data": {
    "enabled": false,
    "available": true,
    "client_rules": [],
    "lws_rules": [
      {
        "port": "25",
        "protocol": "TCP",
        "sources": [],
        "open_to_any": true,
        "set": "LWS - Protection mail"
      }
    ],
    "port_25": {
      "status": "pending"
    }
  }
}

Response fields 17

data object

ServerFirewall

required
enabled boolean

null: unknown state (hypervisor database unreachable)
available boolean

false if the state could not be read
client_rules object[]
port string

Port or start-end range

Example: 443
protocol string

Protocol, always in uppercase

one of: TCP, UDP
sources string[]

Authorized addresses or CIDR ranges; empty if the rule is open to all
open_to_any boolean

true if no address restricts the rule
set string

Rule set the rule comes from
lws_rules object[]

Rules set by LWS, which cannot be modified
port string

Port or start-end range

Example: 443
protocol string

Protocol, always in uppercase

one of: TCP, UDP
sources string[]

Authorized addresses or CIDR ranges; empty if the rule is open to all
open_to_any boolean

true if no address restricts the rule
set string

Rule set the rule comes from
port_25 object
status string

Tracking of the outgoing port 25 unblocking request

one of: none, pending, processing, done, failed

400

Invalid parameters: validation_failed — reason missing, empty, or longer than 500 characters.

{
  "type": "https://docs.lws.fr/kvm/errors/validation-failed",
  "title": "Paramètres invalides",
  "status": 400,
  "code": "validation_failed",
  "detail": "Paramètre « reason » invalide.",
  "request_id": "3f9a1c07b2e45d18",
  "errors": {
    "reason": "Motif requis, chaîne non vide."
  }
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

401

Authentication refused: invalid_token — Authorization header missing or malformed, or unknown key; access_disabled — API access turned off for this account, or API service temporarily turned off by LWS.

Authorization header missing or malformed, or unknown key

{
  "type": "https://docs.lws.fr/kvm/errors/invalid-token",
  "title": "Authentification invalide",
  "status": 401,
  "code": "invalid_token",
  "detail": "Clé inconnue ou révoquée.",
  "request_id": "3f9a1c07b2e45d18"
}

API access turned off for this account, or API service temporarily turned off by LWS

{
  "type": "https://docs.lws.fr/kvm/errors/access-disabled",
  "title": "Accès API désactivé",
  "status": 401,
  "code": "access_disabled",
  "detail": "L'accès API est désactivé pour ce compte. Réactivez-le depuis la page « API / MCP » du panel.",
  "request_id": "3f9a1c07b2e45d18"
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

403

Access denied: insufficient_scope — key level too low; ip_not_allowed — calling address not authorized.

key level too low

{
  "type": "https://docs.lws.fr/kvm/errors/insufficient-scope",
  "title": "Droits insuffisants",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "Niveau de permission « exploitation » requis.",
  "request_id": "3f9a1c07b2e45d18",
  "required_level": "exploitation"
}

calling address not authorized

{
  "type": "https://docs.lws.fr/kvm/errors/ip-not-allowed",
  "title": "Adresse non autorisée",
  "status": 403,
  "code": "ip_not_allowed",
  "detail": "L'adresse 203.0.113.10 ne figure pas parmi les adresses autorisées de ce compte.",
  "request_id": "3f9a1c07b2e45d18"
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

404

Resource not found: vm_not_found — VPS does not exist or is outside the key's scope.

{
  "type": "https://docs.lws.fr/kvm/errors/vm-not-found",
  "title": "VPS introuvable",
  "status": 404,
  "code": "vm_not_found",
  "detail": "Aucun VPS 999999 sur ce compte.",
  "request_id": "3f9a1c07b2e45d18"
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

409

Conflict with the current state: invalid_state — a request is already awaiting review (pending) for this VPS; service_suspended — VPS disabled or expired: only read operations remain possible.

a request is already awaiting review (pending) for this VPS

{
  "type": "https://docs.lws.fr/kvm/errors/invalid-state",
  "title": "Opération impossible en l'état",
  "status": 409,
  "code": "invalid_state",
  "detail": "Une demande de déblocage du port 25 est déjà en cours pour ce VPS.",
  "request_id": "3f9a1c07b2e45d18"
}

VPS disabled or expired: only read operations remain possible

{
  "type": "https://docs.lws.fr/kvm/errors/service-suspended",
  "title": "Service suspendu",
  "status": 409,
  "code": "service_suspended",
  "detail": "Le VPS 116807 est expiré.",
  "request_id": "3f9a1c07b2e45d18"
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

429

Rate limit exceeded: rate_limited — hourly limit of the family exhausted.

{
  "type": "https://docs.lws.fr/kvm/errors/rate-limited",
  "title": "Quota dépassé",
  "status": 429,
  "code": "rate_limited",
  "detail": "Quota dépassé pour les opérations de type « mutation » : 300 appels par heure. Réessayez dans 95 seconde(s).",
  "request_id": "3f9a1c07b2e45d18",
  "family": "mutation",
  "limit": 300,
  "retry_after": 95
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

502

Dependency unreachable: upstream_unavailable — VPS inventory temporarily unavailable.

{
  "type": "https://docs.lws.fr/kvm/errors/upstream-unavailable",
  "title": "Service momentanément indisponible",
  "status": 502,
  "code": "upstream_unavailable",
  "detail": "Inventaire des VM indisponible.",
  "request_id": "3f9a1c07b2e45d18"
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

503

Host server under intervention: server_maintenance — host server under an intervention announced by LWS and unreachable; honor Retry-After.

{
  "type": "https://docs.lws.fr/kvm/errors/server-maintenance",
  "title": "Intervention en cours sur le serveur hôte",
  "status": 503,
  "code": "server_maintenance",
  "detail": "Le serveur hébergeant ce VPS fait l'objet d'une intervention programmée par LWS : il est momentanément inaccessible. Fin prévue : 2026-10-21T18:00:00+02:00.",
  "request_id": "3f9a1c07b2e45d18",
  "maintenance": {
    "kind": "works",
    "started_at": "2026-10-21T14:00:00+02:00",
    "expected_end": "2026-10-21T18:00:00+02:00"
  }
}

Response fields 18

type string (uri)

Example: https://docs.lws.fr/kvm/errors/vm-not-found

required
title string

Short title, in French

Example: VPS introuvable

required
status integer (int64)

HTTP status

Example: 404

required
code string

Stable machine-readable code (see "Errors" in Getting started)

Example: vm_not_found

required
detail string

Detailed message, in French

Example: Aucun VPS 999999 sur ce compte.

required
request_id string

Identifier of the request, to give to support

Example: 3f9a1c07b2e45d18

required
errors object

validation_failed: message per faulty parameter
required_level string

insufficient_scope: level required by the operation

one of: read, exploitation, full
task_id string

task_already_running: task running on this VPS

Example: tsk_000002d5
family string

rate_limited: exhausted rate limit family

one of: read, mutation, heavy
limit integer (int64)

rate_limited: hourly limit of the family
retry_after integer (int64)

rate_limited: seconds to wait
lock string

server_locked: lock set by the hypervisor (backup, snapshot, suspended…)

Example: snapshot
reason string

server_locked: operation_in_progress, an operation is running, retry after Retry-After; suspended, the VPS is hibernating, start it first; support_notified, abnormal lock, the LWS team has been notified and is taking care of it

one of: operation_in_progress, suspended, support_notified
maintenance object

server_maintenance: nature of the intervention, start and expected end (null for an incident)
kind string

one of: works, incident
started_at string (date-time)
expected_end string (date-time)

Request port 25 unblocking

Path parameters

Request body

Responses

Report an error

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